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Offline Mode

Work without internet connection.

Overview

SiteWhiz mobile works offline:

  • View cached data
  • Create new items
  • Take photos
  • Record sessions
  • Sync when connected

What Works Offline

Full Functionality

Feature Offline Support
View cached items Yes
Create new items Yes
Take photos Yes
Record sessions Yes
View cached documents Yes

Requires Internet

Feature Why
AI Assistant Needs server processing
Voice-to-text Needs server processing
New document sync Needs cloud access
Real-time updates Needs connection

Offline Indicators

Status Bar

The app shows connection status:

Indicator Meaning
Online
Offline
Syncing

Pending Changes

When you have unsynced changes:

  • Badge shows pending count
  • Items marked as "Pending Sync"
  • Upload icon on photos

Working Offline

Viewing Data

Previously accessed data is cached:

  • Recent items
  • Viewed documents
  • Downloaded reports
  • Project information

Creating Items

Create items offline:

  1. Tap + to create new item.

  2. Fill in details.

  3. Add photos.

  4. Save locally.

  5. Syncs when online.

Taking Photos

Photos work fully offline:

  1. Capture photos normally.

  2. Attach to items.

  3. Photos upload when connected.

Syncing

Automatic Sync

When connection returns:

  1. App detects connectivity.

  2. Pending items upload.

  3. Photos transfer.

  4. New data downloads.

Manual Sync

To force sync:

  1. Pull down on any list.

  2. Wait for sync to complete.

  3. Check pending count.

Sync Priority

Data syncs in this order:

  1. New items (highest priority)
  2. Item updates
  3. Photos
  4. Session recordings

Cache Management

What's Cached

Automatically cached:

  • Items from last 30 days
  • Recently viewed documents
  • Project metadata
  • User preferences

Cache Size

Cache uses device storage:

  • Typical: 50-200 MB
  • Heavy use: 500+ MB
  • Manage in device settings

Clearing Cache

To free space:

  1. Go to device Settings > Apps > SiteWhiz.

  2. Tap Clear Cache.

  3. Data re-downloads when online.

Clear Cache

Clearing cache removes offline access until you reconnect and data re-downloads.

Conflict Resolution

What Causes Conflicts

Conflicts occur when:

  • Same item edited offline by two people
  • Server data changed while offline
  • Sync interrupted mid-process

How Conflicts Resolve

SiteWhiz handles most conflicts automatically:

  • Last edit typically wins
  • Both versions may be kept
  • You'll be notified of conflicts

Manual Resolution

For important conflicts:

  1. Review both versions.

  2. Choose which to keep.

  3. Or merge manually.

Best Practices

Before Going Offline

Prepare for offline work:

  1. Open the project to cache data.

  2. Browse key items to cache them.

  3. View important documents.

  4. Ensure app is updated.

While Offline

Tips for offline productivity:

  • Create items as normal
  • Take photos liberally
  • Save drafts frequently
  • Don't rely on AI features

After Returning Online

Complete your sync:

  1. Open app with connection.

  2. Wait for sync indicator.

  3. Verify items uploaded.

  4. Check for any conflicts.

Troubleshooting

Data Not Syncing

If changes won't sync:

  1. Verify internet connection.

  2. Check for error messages.

  3. Force close and reopen app.

  4. Try manual sync (pull down).

Missing Offline Data

If data isn't available offline:

  1. You may not have viewed it recently.

  2. Cache may have been cleared.

  3. Open data while online to cache it.

Sync Taking Too Long

For slow syncs:

  1. Connect to Wi-Fi if possible.

  2. Large photos take longer.

  3. Many pending items queue up.

  4. Be patient or sync in batches.