Mobile Issues

Solutions for mobile app problems.

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App Not Working

Force Close and Reopen

1. Close the app completely.
2. Wait a few seconds.
3. Reopen the app.

Reinstall App

1. Remove app from home screen.
2. Clear browser cache.
3. Reinstall from browser.

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Camera Issues

Permission Denied

1. Go to device Settings.
2. Find SiteWhiz/browser.
3. Enable camera permission.

Camera Not Focusing

1. Clean camera lens.
2. Tap to focus.
3. Ensure adequate lighting.

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Voice Issues

Microphone Not Working

1. Check microphone permission.
2. Test microphone in other apps.
3. Restart device if needed.

Poor Recognition

1. Speak clearly.
2. Reduce background noise.
3. Check internet connection.

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Sync Issues

Data Not Syncing

1. Check internet connection.
2. Pull down to refresh.
3. Force close and reopen.

Photos Not Uploading

1. Ensure WiFi/cellular is on.
2. Wait for upload indicator.
3. Photos upload when connected.

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Performance

App Running Slow

1. Close other apps.
2. Clear app cache.
3. Restart device.
4. Check storage space.

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Contact Support

If issues persist:

• Email: support@sitewhiz.eu
• Include: Device, OS version, issue description