Performance Issues¶
Solutions for slow loading and timeouts.
Slow Loading¶
Check Connection¶
- Test your internet speed.
- Try WiFi if on cellular.
- Move closer to router.
Clear Browser Cache¶
- Open browser settings.
- Clear cache and cookies.
- Reload the page.
Try Different Browser¶
Test with Chrome, Firefox, Safari, or Edge.
Page Timeouts¶
Refresh and Retry¶
- Press F5 or Cmd+R.
- Wait for page to load.
- Try again if needed.
Check Status¶
Visit status.sitewhiz.eu for service status.
Large Projects¶
Many Documents¶
Large document sets may load slowly:
- Use search instead of browsing.
- Filter to reduce results.
- Consider archiving old documents.
Many Items¶
Projects with many items:
- Use filters to narrow view.
- Search for specific items.
- Consider archiving closed items.
AI Response Time¶
Slow AI Responses¶
AI queries may take longer when:
- Searching large document sets.
- Complex questions.
- High server load.
Improve Speed¶
- Ask more specific questions.
- Reduce document scope.
- Try during off-peak hours.
Contact Support¶
For persistent issues:
- Email: support@sitewhiz.eu
- Include: What's slow, when it happens, your location